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Refund Policy
At Lumie AI, we want you to be satisfied with your experience. This Refund Policy explains when refunds may be issued for subscription purchases.
Free Trial
We offer a free trial (where available) so you can explore Lumie AI before purchasing a subscription. We encourage you to use the trial to make sure the service meets your needs.
Free Trial
We offer a free trial (where available) so you can explore Lumie AI before purchasing a subscription. We encourage you to use the trial to make sure the service meets your needs.
Free Trial
We offer a free trial (where available) so you can explore Lumie AI before purchasing a subscription. We encourage you to use the trial to make sure the service meets your needs.
Subscriptions
All paid subscriptions are billed in advance on a recurring basis (monthly or yearly, depending on your plan). Subscription fees are non-refundable except as required by law or under the limited circumstances outlined below.
Subscriptions
All paid subscriptions are billed in advance on a recurring basis (monthly or yearly, depending on your plan). Subscription fees are non-refundable except as required by law or under the limited circumstances outlined below.
Subscriptions
All paid subscriptions are billed in advance on a recurring basis (monthly or yearly, depending on your plan). Subscription fees are non-refundable except as required by law or under the limited circumstances outlined below.
Refund Eligibility
Refunds are only issued in limited cases. These include being charged by mistake (for example, duplicate payments or technical errors), canceling within seven days of your initial subscription without having used premium features extensively, or the service being unavailable due to issues directly attributable to Lumie AI. All refund requests are reviewed individually, and Lumie AI reserves the right to make the final decision on whether a refund will be granted.
Refund Eligibility
Refunds are only issued in limited cases. These include being charged by mistake (for example, duplicate payments or technical errors), canceling within seven days of your initial subscription without having used premium features extensively, or the service being unavailable due to issues directly attributable to Lumie AI. All refund requests are reviewed individually, and Lumie AI reserves the right to make the final decision on whether a refund will be granted.
Refund Eligibility
Refunds are only issued in limited cases. These include being charged by mistake (for example, duplicate payments or technical errors), canceling within seven days of your initial subscription without having used premium features extensively, or the service being unavailable due to issues directly attributable to Lumie AI. All refund requests are reviewed individually, and Lumie AI reserves the right to make the final decision on whether a refund will be granted.
Non-Refundable Situations
Refunds are not provided for partial use of a subscription or for change of mind after premium features have been used extensively. Refund requests must be made within seven days of the initial subscription, including cases where you forgot to cancel. Requests made after this period are not eligible for a refund. Refunds will also not be granted if your account has been used in a way that violates our Terms of Service, including excessive, abusive, or fraudulent use of Lumie AI features.
Non-Refundable Situations
Refunds are not provided for partial use of a subscription or for change of mind after premium features have been used extensively. Refund requests must be made within seven days of the initial subscription, including cases where you forgot to cancel. Requests made after this period are not eligible for a refund. Refunds will also not be granted if your account has been used in a way that violates our Terms of Service, including excessive, abusive, or fraudulent use of Lumie AI features.
Non-Refundable Situations
Refunds are not provided for partial use of a subscription or for change of mind after premium features have been used extensively. Refund requests must be made within seven days of the initial subscription, including cases where you forgot to cancel. Requests made after this period are not eligible for a refund. Refunds will also not be granted if your account has been used in a way that violates our Terms of Service, including excessive, abusive, or fraudulent use of Lumie AI features.
Cancellations
You can cancel your subscription at any time through your account settings. After cancellation, you will retain access until the end of the billing cycle, but no further charges will apply.
Cancellations
You can cancel your subscription at any time through your account settings. After cancellation, you will retain access until the end of the billing cycle, but no further charges will apply.
Cancellations
You can cancel your subscription at any time through your account settings. After cancellation, you will retain access until the end of the billing cycle, but no further charges will apply.
Early Termination of Yearly Plans
Yearly subscription plans are billed upfront at a discounted rate. If you choose to terminate your yearly plan before the end of the subscription period, you will not be entitled to a prorated refund for the unused months. Your access will remain active until the end of the paid period, after which the subscription will not renew.
Early Termination of Yearly Plans
Yearly subscription plans are billed upfront at a discounted rate. If you choose to terminate your yearly plan before the end of the subscription period, you will not be entitled to a prorated refund for the unused months. Your access will remain active until the end of the paid period, after which the subscription will not renew.
Early Termination of Yearly Plans
Yearly subscription plans are billed upfront at a discounted rate. If you choose to terminate your yearly plan before the end of the subscription period, you will not be entitled to a prorated refund for the unused months. Your access will remain active until the end of the paid period, after which the subscription will not renew.
By using Lumie AI, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. For any questions or concerns, please contact us at contact@lumie-ai.com.